Cyotek Development Bloghttps://devblog.cyotek.com/tag/windows-10/atom.xml2022-06-23T20:27:22ZCanoScan LiDE 100 Windows 10 and Windows 11 Compatibilityurn:uuid:3a06c3ed-71bb-44c8-b1b5-a348bfc7a46e2022-06-23T20:27:22Z2019-09-04T19:50:05Z<figure class="screenshot" ><a href="https://images.cyotek.com/image/devblog/canoscan-lide-100-windows-11-1g.png" class="gallery" title="Scanning on Windows 11 with my trusty CanoScan LiDE 100" ><img src="https://images.cyotek.com/image/thumbnail/devblog/canoscan-lide-100-windows-11-1g.png" alt="Scanning on Windows 11 with my trusty CanoScan LiDE 100" decoding="async" loading="lazy" /></a><figcaption>Scanning on Windows 11 with my trusty CanoScan LiDE 100</figcaption></figure>
<p>Although officially the Canon CanoScan LiDE 100 scanner is not
supported on Windows 10 or on Windows 11, I have found that it
is fully functional. This article describes the versions of
Windows I have tested the scanner with along with any
observations.</p>
<h2 id="quick-summary">Quick Summary</h2>
<table>
<thead>
<tr>
<th>Windows Version</th>
<th>Bitness</th>
<th>Supported?</th>
</tr>
</thead>
<tbody>
<tr>
<td>Windows 11 (21H2)</td>
<td>64bit</td>
<td>Yes<sup>1</sup></td>
</tr>
<tr>
<td>Windows 10 (21H2)</td>
<td>64bit</td>
<td>Yes<sup>1</sup></td>
</tr>
<tr>
<td>Windows 10 (21H1)</td>
<td>64bit</td>
<td>Yes<sup>1</sup></td>
</tr>
<tr>
<td>Windows 10 (20H2)</td>
<td>64bit</td>
<td>Yes<sup>1</sup></td>
</tr>
<tr>
<td>Windows 10 (2004)</td>
<td>64bit</td>
<td>Yes<sup>1</sup></td>
</tr>
<tr>
<td>Windows 10 (1909)</td>
<td>64bit</td>
<td>Yes</td>
</tr>
<tr>
<td>Windows 10 (1903)</td>
<td>64bit</td>
<td>Yes</td>
</tr>
<tr>
<td>Windows 10 (1809)</td>
<td>64bit</td>
<td>Yes</td>
</tr>
<tr>
<td>Windows 7 Home N</td>
<td>32bit</td>
<td>Yes</td>
</tr>
</tbody>
</table>
<ol>
<li>A recent Windows Update disables Device Manager from being
able to install drivers, see <strong>Installing on Windows 10 2004
and above</strong> for information on using Windows Update to
install the driver</li>
</ol>
<h3 id="notes">Notes</h3>
<ul>
<li>The scanner is fully supported via WIA without needing any
additional software installation, bar the driver</li>
<li>In order for the scanner hardware buttons to work (Copy, Scan,
Pdf, E-mail) you will need to install the <a href="https://www.canon.co.uk/support/consumer_products/products/scanners/lide_series/canoscan_lide_100.html?type=download&amp;softwaredetailid=tcm:14-1189487&amp;os=windows%208.1%20%2864-bit%29&amp;language=en" rel="external nofollow noopener">MP Navigator EX</a>
software (the Windows 8.1 version works fine on Windows 10 and
is bloat free). With that said, I've only tested the PDF
functionality and not anything else. Thank you to commentator
<a href="#comment29332">Gerard</a> for notifying me this software worked. Note I have
currently only tested this software on Windows 10 1909 and
Windows 10 20H2</li>
<li>I have done limited testing with the TWAIN API using Windows
10 20H2</li>
</ul>
<h2 id="installing-on-windows-11">Installing on Windows 11</h2>
<p>I have tested the below process using a fresh installation of
Windows 11 Pro (21H2) on a Surface Pro 6. These steps also work
for the CanoScan LiDE 220, something which <em>is</em> supported in
Windows 11 but again, no automatic driver installation.</p>
<ul>
<li>Make sure the scanner is plugged in</li>
<li>Open the <strong>Settings</strong> application</li>
<li>Click <strong>Windows Update</strong> from the sidebar</li>
<li>Click <strong>Check for updates</strong></li>
<li>When the check completes, click <strong>Advanced Options</strong></li>
<li>Scroll down the <strong>Additional Options</strong> section and click
<strong>Optional Updates</strong></li>
<li>Expand <strong>Driver Updates</strong></li>
<li>Check <strong>Canon - Scanner - CanoScan LiDE 100</strong></li>
<li>Click <strong>Download and Install</strong></li>
</ul>
<p>The end of the article shows some screenshots of the
installation process.</p>
<h2 id="installing-on-windows-10-2004-and-above">Installing on Windows 10 2004 and above</h2>
<p>I recently picked up another Surface Pro 2 from eBay and thought
I would test the scanner on this with a fresh install of
Windows. I installed 21H1 and plugged the scanner in but noted
that it did not initialise and checking Device Manager showed
the device was detected, but no driver was installed. The
following steps let me use the scanner again</p>
<ul>
<li>Make sure the scanner is plugged in</li>
<li>Open the <strong>Settings</strong> application</li>
<li>Click <strong>Update &amp; Security</strong></li>
<li>Click <strong>Check for updates</strong></li>
<li>When the check completes, a new <strong>View optional updates</strong> link
should be displayed - click this</li>
<li>Expand the <strong>Driver updates</strong> node</li>
<li>Check the <strong>Canon - Scanner - CanoScan LiDE 100</strong> option</li>
<li>Click <strong>Download and install</strong></li>
</ul>
<p>After a few minutes your scanner should whirr into life. I
tested using <a href="https://www.getpaint.net/" rel="external nofollow noopener">paint.net</a> and had no trouble scanning an
image. So although it is not as easy as it used to be, thank
you Microsoft for introducing such an unnecessary step, it is
still usable on the latest versions.</p>
<h2 id="updates">Updates</h2>
<table>
<thead>
<tr>
<th>Date</th>
<th>Change</th>
</tr>
</thead>
<tbody>
<tr>
<td>2022-06-23</td>
<td>Installed Windows 11 21H2 on a Surface Pro 6. After installing driver, scanner worked fine</td>
</tr>
<tr>
<td>2022-05-14</td>
<td>Installed 21H2 as a fresh install on a Surface Pro 2. Scanner is working fine, but driver did not automatically install</td>
</tr>
<tr>
<td>2021-05-25</td>
<td>Installed 21H1 as a fresh install on a Surface Pro 2. Scanner is working fine, but driver did not automatically install</td>
</tr>
<tr>
<td>2021-04-17</td>
<td>Upgraded my Surface Pro 2 from 2004 to 20H2 and scanner is working fine</td>
</tr>
<tr>
<td>2020-11-22</td>
<td>Updated formatting</td>
</tr>
<tr>
<td>2020-08-15</td>
<td>Upgraded my Surface Pro 2 from 1909 to 2004 and scanner is working fine</td>
</tr>
<tr>
<td>2020-03-29</td>
<td>Updated to cover the MP Navigator EX software</td>
</tr>
<tr>
<td>2019-11-14</td>
<td>I just updated my Surface Pro 2 from 1903 to 1909 and the scanner is working fine</td>
</tr>
<tr>
<td>2019-11-06</td>
<td>The 2019-09-26 update erroneously listed the version as 1703 but it was 1903 I tested with</td>
</tr>
<tr>
<td>2019-09-26</td>
<td>Added Windows 10 1903 after trying the scanner in my Surface 2 Pro</td>
</tr>
<tr>
<td>2019-09-04</td>
<td>Initial release of article</td>
</tr>
</tbody>
</table>
<h2 id="background-original-from-article-published-in-2019">Background (original from article published in 2019)</h2>
<p>The <a href="https://www.canon.co.uk/support/consumer_products/products/scanners/lide_series/canoscan_lide_100.html" rel="external nofollow noopener">drivers page</a> for the Canon CanoScan LiDE 100 scanner
states that the scanner is not supported in Windows 10 (either
32 or 64 bit). As far as Canon is concerned, it is officially
supported from Windows 2000 to Windows 8.1, and also on OS X
10.5 - 10.10. Despite this, it works fine on Windows 10.</p>
<p>Even though no drivers are available to download, I recently
plugged one of these scanners into my Windows 10 x64 desktop
(version 1809). To my surprise, Windows Update kicked in and
download a set of drivers and then the scanner was partially
operational.</p>
<p>What do I mean by partial? I was able to scan using the Windows
Image Acquisition framework (WIA) from several applications.
However, none of the buttons on the front of the scanner are
operational - when viewing the properties of the device the
properties page states that no applications are registered that
can use the buttons. For me, this isn't a problem as I generally
only scan pictures and so far haven't needed any OCR facilities.</p>
<p>I'm posting this as I wasn't actually expecting the scanner to
work. This is the second flatbed scanner I've bought over the
long years, the first one was in the Windows 9x era (also a
Canon) and, if memory serves, the scanner simply didn't work
with Windows NT and so once I'd moved onto Windows 2000 it was
an unusable brick.</p>
<p>I bought this scanner second hand from eBay and based on Canon's
website and my personal experience of that previous scanner, I
assumed that it wouldn't work with my Windows 10 machines. While
waiting for it to be delivered I dug out an old and frankly not
very good netbook and stuck Windows 7 on it. While the scanner
worked absolutely fine with this, I decided that I wanted to
write a quick tool for performing chain scanning with as few
user actions as possible. Given that trying to do real work with
that netbook is not feasible, I plugged the scanner into my
desktop in the slim hope it would work so I could develop my
tool. Happily for me, it did!</p>
<p>As long as I have this scanner and Windows 10 I'll test it again
with each new Windows 10 upgrade and will update this post if
the compatibility status changes.</p>
<div class="article-gallery">
<a href="https://images.cyotek.com/image/devblog/canoscan-lide-100-windows-10-1a.png" class="gallery" title="Printers & scanners listing the LiDE 100 - " ><img src="https://images.cyotek.com/image/thumbnail/devblog/canoscan-lide-100-windows-10-1a.png" alt="Printers & scanners listing the LiDE 100" decoding="async" loading="lazy" /></a><a href="https://images.cyotek.com/image/devblog/canoscan-lide-100-windows-10-1b.png" class="gallery" title="The Scanners and Cameras dialog listing the LiDE 100 - " ><img src="https://images.cyotek.com/image/thumbnail/devblog/canoscan-lide-100-windows-10-1b.png" alt="The Scanners and Cameras dialog listing the LiDE 100" decoding="async" loading="lazy" /></a><a href="https://images.cyotek.com/image/devblog/canoscan-lide-100-windows-10-1c.png" class="gallery" title="The WIA CanoScan LiDE 100 scanner properties dialog - " ><img src="https://images.cyotek.com/image/thumbnail/devblog/canoscan-lide-100-windows-10-1c.png" alt="The WIA CanoScan LiDE 100 scanner properties dialog" decoding="async" loading="lazy" /></a><a href="https://images.cyotek.com/image/devblog/canoscan-lide-100-windows-11-1a.png" class="gallery" title="After plugging in the scanner, Windows 11 recognised the scanner but didn't install it - " ><img src="https://images.cyotek.com/image/thumbnail/devblog/canoscan-lide-100-windows-11-1a.png" alt="After plugging in the scanner, Windows 11 recognised the scanner but didn't install it" decoding="async" loading="lazy" /></a><a href="https://images.cyotek.com/image/devblog/canoscan-lide-100-windows-11-1b.png" class="gallery" title="After checking for updates an update was found - but hidden - " ><img src="https://images.cyotek.com/image/thumbnail/devblog/canoscan-lide-100-windows-11-1b.png" alt="After checking for updates an update was found - but hidden" decoding="async" loading="lazy" /></a><a href="https://images.cyotek.com/image/devblog/canoscan-lide-100-windows-11-1c.png" class="gallery" title="When clicking Advanced Options, we can now see an optional update is available - " ><img src="https://images.cyotek.com/image/thumbnail/devblog/canoscan-lide-100-windows-11-1c.png" alt="When clicking Advanced Options, we can now see an optional update is available" decoding="async" loading="lazy" /></a><a href="https://images.cyotek.com/image/devblog/canoscan-lide-100-windows-11-1d.png" class="gallery" title="Finally when drilling into Optional Updates, the scanner driver is ready to install - " ><img src="https://images.cyotek.com/image/thumbnail/devblog/canoscan-lide-100-windows-11-1d.png" alt="Finally when drilling into Optional Updates, the scanner driver is ready to install" decoding="async" loading="lazy" /></a><a href="https://images.cyotek.com/image/devblog/canoscan-lide-100-windows-11-1e.png" class="gallery" title="Driver installation - " ><img src="https://images.cyotek.com/image/thumbnail/devblog/canoscan-lide-100-windows-11-1e.png" alt="Driver installation" decoding="async" loading="lazy" /></a><a href="https://images.cyotek.com/image/devblog/canoscan-lide-100-windows-11-1f.png" class="gallery" title="Driver installation complete - and Device Manager is showing the scanner properly - " ><img src="https://images.cyotek.com/image/thumbnail/devblog/canoscan-lide-100-windows-11-1f.png" alt="Driver installation complete - and Device Manager is showing the scanner properly" decoding="async" loading="lazy" /></a><a href="https://images.cyotek.com/image/devblog/canoscan-lide-100-windows-11-1g.png" class="gallery" title="Testing the scanner using WIA - " ><img src="https://images.cyotek.com/image/thumbnail/devblog/canoscan-lide-100-windows-11-1g.png" alt="Testing the scanner using WIA" decoding="async" loading="lazy" /></a><a href="https://images.cyotek.com/image/devblog/canoscan-lide-100-windows-11-1h.png" class="gallery" title="The scanned image - " ><img src="https://images.cyotek.com/image/thumbnail/devblog/canoscan-lide-100-windows-11-1h.png" alt="The scanned image" decoding="async" loading="lazy" /></a></div>

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</small></p>Richard Mosshttps://www.cyotek.com/richard.moss@cyotek.com